historicalclothing.net CHRISTINA DETTMERS - COSTUME DESIGN
[Bespoke] [FAQs]
Christina is an expert on period costume and able to create any garment for you from scratch, be it a reproduction of a museum piece, a wedding gown, or dressing a character in a movie or play. She will be delighted to discuss your requirements and provide you with a quote!


Consultations


We will be happy to provide expert advice on all your questions regarding an order. You can contact us via email or make an appointment for a personal consultation in London. Please note that we will not answer any emails that do not refer to having a garment made by us. For a consultation we charge a flat fee of Ģ50 that will be deducted from your total amount upon completion of a contract.
Contact advisory service by emailing to: info@historicalclothing.net

Fittings


Fittings usually take place in our West London studio. Fittings in our german studio can be arranged on request.

How to order

After discussing your requirements we will make you a written offer which you will have to sign and send back to us,
along with the agreed payment.
You will receive digital pics of your unfinished garment and reports on a regular base.
1. Do you have a shop I can visit?
No, this is a pure online business but you are always welcome for a personal fitting in our London studio.

2. How can I order?
You will find all ordering information here.

3. What if my ordered garment does not fit?
For minimal alterations such as shortening the hem/sleeves etc. please consult a local seamstress to save on shipping. Any other alteration will be done according to your wishes but you cannot send custom made clothing back for refund.

4. How long will I have to wait for my order?
This depends on how many orders are currently on schedule and on what you ordered. Please allow a minimum of six weeks, at least 12 weeks for bridal gowns.

5. What if I need my garment earlier?
You can give a deadline for your order but rush orders will cost you an additional charge of 15% to add to the price. Also we are not responsible for shipping delays caused by the PO, customs bureau or other third parties.

6. Can I try my garment on?
We prefer personal fittings in our studio, if you cannot come in person you may request a toile that will be mailed to you.

7. Do you ship overseas?
Yes, we ship anywhere in the world! But please note that there are often custom fees (Non-EU countries, the USA and other overseas adresses)

8. Is express shipping available to overseas?
Of course there is the possibility of express shipping which enables you to receive your order in about 3 to 5 days, pricing depends on weight and size of your parcel.

9. Do you do wholesale?
On selected items only. Please enquire.

10. Is there anything you donīt make?
Yes, we do not make crossdressing garments, any fetish or leather stuff, sorry. Also no contemporary fashion.

11. Where are the prices?
It is not possible to state a flat fee for historical garments. Each item is made to the customerīs specification.

12. Do you have the costume (XY) in stock?
No, we do not stock anything. All items are made to measure on your request.
All orders have to be completely prepaid. No garment will be send out before it is paid in full.
For pre-orders with an advance of four month or more you will have to pay a deposit of 50% of the total amount directly when you place your order. Deposits are non-refundable!
All sales are final, custom made clothing is non returnable!
Methods of payment accepted: bank transfer for all custom orders, Paypal is only accepted for online shop orders.
All orders are to be paid in Pound Sterling.
Rush orders will cost you an additional charge of 15% ! (A rush order is any order with less than four weeks working time excluding shipping time!)

We are not responsible for any delays caused by customs, suppliers, mail services etc.
We reserve copyright on all documents left to the customer (sketches, patterns etc.).
They may not be handed to a third party without written permission.
The contract mailed to you is a binding offer. To accept this offer it is neccessary to return the signed papers in due time and submit payment. Your payment is considered acknowledgement of the order and acceptance of contract terms. Cancellation of the order is possible within 14 days after contract conclusion.
Materials that were already purchased for you will be deducted from your refund. We reserve the right to charge a fee to compensate expenses.
Any flaws must be mentioned in a written notfication within 2 weeks after receipt of your item. We are not liable for any deficits occuring afterwards. This does also apply to staff members.

Prices are subject to change without notice and not negotiable!
[Terms & Conditions]